FAQs
General FAQs
What forms of payments do you accept at your auctions?
Moecker Auctions accepts cash, Zelle, Cashier’s Check, wire transfers and money orders.
When am I required to make payment for items that I have purchased?
All items must be paid in full by 4:00 p.m. the day after the auction. Failure to do so results in loss of deposit.
When do I have to remove my items that I have purchased?
The removal time frame varies depending on the items auctioned. Removal usually takes place the following day from 9:00 AM until 4:00 PM. The removal schedule will be announced during the terms of sale at the beginning of the auction.
What are the terms of sale?
Terms of sale are discussed at the opening of the auction. The terms of sale include payment and the required 25% deposit, sales tax information, the removal of assets process, bidding rules.
When can I inspect the items?
The inventory items can be inspected the day of the auction one (1) hour prior to the actual auction beginning. In special cases, appointments can be made to view the items the day before the auction. This gives you ample opportunity to review the catalog of inventory items and select which items you wish to bid on.
Do you charge sales tax?
Yes, all sales are subject to the specific counties sales tax rate. If you are purchasing items for resale, bring a copy of your Sales Tax Certificate to each auction so that sales tax will not be charged.
What do I need to do to register as a bidder at your auction?
You will complete a bidder registration card (name, address and phone number) and bring a $100.00 deposit.
Is my $100.00 deposit refundable?
Yes. If you buy nothing, your $100.00 is refunded at the auction.
How do I bid on an item?
The process is very simple. If the auctioneer is asking for $100 and you’re willing to bid that amount, simply raise your hand or bidder card and acknowledge the auctioneer. Then make sure he acknowledges your bid. There will also be ringmen or “bid spotters” also working the auction, and you can signal your bid to one of them who will relay the bid to the auctioneer. If you wanted to bid less than $100 you could also speak up and announce that you bid $95, for example. Your bid may be taken, but keep in mind the auctioneer is not required to take the lesser bid.
How do I know how much to bid on an item?
Make sure to try and attend on the scheduled preview day(s) or get to the auction early enough so you can thoroughly inspect the items you wish to bid on. For a first time auction goer, spend a little time spectating, and watch how high people are willing to bid on certain types of items. A major benefit of auctions is that you can see what other people are willing to pay for an item.
If I cannot attend the auction, how can I bid on items?
You can complete an Absentee Bid Form prior to the auction or before your lot number is auctioned and submit a 25% deposit. If you have the winning bid, you will be notified and the terms and conditions will apply. That is, you will have until the following day at 12:00 noon to remit payment in full.
Do you accept consignments at your auctions?
If you have items that are free and clear of any liens or encumbrances, Moecker Auctions will make every effort to assist you. Please email your request to auctions@moecker.com with your contact information and what items you are interested in selling. We will make every effort to work your items into our upcoming auction schedule so that there is sufficient time to market and promote your items. There are occasions when the owners of a scheduled auction do not want items added by outside consignors.
What is a Buyer’s Premium?
The Buyer’s Premium is a percentage added to the high bid which will determine the total price to be paid by the buyer. For example, if an item sells for $100.00, $15.00 (15%) will be added as the Buyer’s Premium plus the applicable sales tax.
What happens if I win the bid on an item but no longer want it?
All sales are final. If you are the successful winning bidder and the auctioneer indicates that the item has been “sold”, then you are contractually required to pay for each item that you have purchased, in full. By registering you are agreeing to the terms and conditions on your bid card.
What do I do if I need to have my items shipped?
It is the buyers responsibility to make all necessary removal arrangements for items purchased at auction. All items requiring specialized removal, transport or shipping are the sole responsibility of the buyer “not” the auction company.
How do I get on your mailing list?
Email or fax your requests to info@moecker.com or (954) 252-2791 and you will be automatically added to our mailing list.
Proxbid FAQs
What is a live online Auction?
Live online bidding allows a consumer to attend a live auction simply by using a computer with an Internet connection and Web browser. Bidders can participate in any live auction with the same advantages they would have if they were attending the live auction.
What is a Proxy Bid?
Traditionally, proxy bids are bids placed by a bidder who is not physically at the auction. These bids are sealed and legally binding bids placed in the care of third parties or the auction company. This facilitates the auction process by allowing a greater variety in bidders while also allowing bidders to “bid in proxy,” or bid without being physically present.
How do I create a Bidder account?
From Proxibid’s home page, click the button located in the navigation bar at the top of the screen. You will be presented with the option to create a bidder or auctioneer account. Click the large button to create your account.
How do I register for an auction that I want to participate in bidding?
Registering for each auction is a quick process.
- Login to your Proxibid bidder account
- Find the auction in which you want to bid and click thebutton
- You must read and agree to all Proxibid terms and conditions
- Read and agree to the Auction Company’s terms and conditions. Registration, payment, credit card and shipping information are just a few of the items that will be specified here.
- To determine if you are successfully registered for an auction, login to My Proxibid and look at “Auction Tracking”.
Can I watch the auction without registering?
Yes, it’s a great idea to watch a few auctions prior to bidding. You may watch any live auction by clicking on the button and then selecting the button located on the auction company listing.
Are there registration/bidding fees?
Proxibid is a free service for all bidders.
Winning bidders make their payments directly to the auction companies with which they have placed their bids. Some auction companies may require a deposit to register for their auction or they may charge a buyer’s premium on any purchased items. These charges are assessed by the auctioneer and not Proxibid. Any deposits or buyers premium will always be reflected in the Terms and Conditions of the auction.
Am I ready to bid once my bidder account is created?
Make sure you have completed the following steps to be able to bid on Proxibid:
- You must have a valid Bidder account – click <Create Bidder Account> from the homepage.
- You must successfully register for the auction – click <Register for Auction> from the homepage.
- You must have the minimum technical requirements to use the Bid Live! Application.
How do I contact the Auctioneer or Auction Company?
You can access the auction company contact information by clicking on the button on the auction listing.
How do I preview the items in an auction?
Before the start of any auction you may access the catalog on Proxibid’s Web site. Images, video and descriptions can be found inside the catalog.
To access the catalog you click on or, find the auction you are interested in and click on.
Where can I view the terms and conditions for a Proxibid auction?
Proxibid’s Terms and Conditions govern your use of the Proxibid Web site and can be found by clicking on the Terms and Conditions link at the bottom of each page of the Proxibid Web site.
http://www.proxibid.com/asp/UnifiedUserAgreement.asp
Please remember that in addition to the Proxibid Terms and Conditions, each auction company has their own Terms and Conditions of Sale. The auction company’s Terms and Conditions of Sale can be found by clicking on the button located within each auction company’s event listing.
How long will the auction last?
A LIVE auction ends at the time that the last item is sold. A specific time frame cannot be determined due to variations in auctioneer speed, bidder activity, and any other interruptions to the auction process.
Remember, Proxibid does allow you to register and participate in multiple auctions at once. Simply register for the second auction and open the application normally; you will now have multiple auctions in which you can participate and/or watch.